Johnni Terms of Service
Version: 1.0 This version takes effect: October 2, 2026 Last updated: October 2, 2026
These Terms of Service ("Terms") form a binding agreement between you ("you," "your," "User") and Johnni ("Johnni," "we," "us," "our").
By downloading, installing, accessing or using the Johnni mobile application (the "App"), the website at johnni.app, or any related service (together, the "Services"), you agree to these Terms. If you do not agree, do not use the Services.
1. About Johnni
Johnni is an AI home consultant for homeowners. The Services include AI-assisted photo analysis, repair price estimates, a trade directory, the display of home inspection reports, the Johnni assistant (chat and voice), home profiles, home maintenance plans and partner offers.
Important distinction. The Services are informational technology services. They are not a home inspection and not the practice of a regulated profession, and use of the Services does not create a professional-client, fiduciary or agency relationship. A home inspection is performed by a licensed home inspector under a separate written inspection agreement between you and that inspector; those services are governed by that agreement, not by these Terms.
2. Acceptance of Terms
You confirm that you have read, understood and agreed to these Terms by creating an account in the App; tapping "I Agree" or any equivalent button; or continuing to use the Services after these Terms become effective.
3. Eligibility
You must be at least 19 years of age (the age of majority in British Columbia) to use the Services. By using the Services, you represent that you meet this requirement. We do not knowingly collect information from anyone under 19. If we learn that a minor has registered an account, we will deactivate it.
You must not be located in, ordinarily resident in, or a national of, any country subject to Canadian or U.S. trade sanctions or embargo, and you must not be on any list of restricted parties maintained by the Canadian or U.S. governments.
4. Your account
To use most Services, you must register an account using a valid email address. You agree to provide accurate and complete information; keep your sign-in credentials confidential; notify us promptly at hello@johnni.app if you suspect unauthorized access; and be responsible for all activity that occurs under your account.
We may suspend or terminate accounts that violate these Terms, are inactive for extended periods, are used fraudulently, or otherwise pose risk to other Users or the Services.
You may delete your account at any time from within the App (Menu, Profile, Delete My Account) or by emailing hello@johnni.app. Deletion is subject to the retention provisions in our Privacy Policy.
5. General service disclaimer
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, NON-INFRINGEMENT OR UNINTERRUPTED OPERATION.
The Services use artificial intelligence (AI), machine learning and automated computational tools to generate analysis, suggestions, recommendations, estimates and summaries.
AI error acknowledgement. AI output is probabilistic. AI-generated content may contain fabricated, incorrect, incomplete, outdated, biased or misleading information, including statements that appear authoritative but are not supported by the underlying data, source documents or real-world conditions. You acknowledge that AI is not a substitute for inspection, evaluation or advice by a qualified human professional, and that errors will occur, sometimes without obvious indication. You agree to independently verify any AI output before relying on it for any decision.
Not an emergency service. The Services are not emergency services and must not be used as a substitute for one. In an emergency involving fire, smoke, gas leak, carbon-monoxide alarm, structural instability, flooding, sewage backup, electrical hazard, criminal activity, threat to health or safety, or any other situation requiring immediate response, call 9-1-1 (or your local emergency number) and contact appropriate licensed professionals immediately. Do not wait for AI analysis or any other Service response.
We do not warrant that the Services will be free of defects, viruses or interruptions, nor that any defects in the Services will be corrected.
6. Service-specific terms
In addition to the general disclaimer above, the following terms apply to specific Services. Where multiple Services apply, all relevant disclaimers apply cumulatively.
6.1 Photo analysis
The App allows you to upload photos of property components (for example siding, electrical, plumbing, mechanical) for analysis by our AI system. The system attempts to identify potential issues, defects or maintenance items and may suggest trade categories.
You acknowledge that photo analysis is not a home inspection and does not satisfy any legal, contractual or insurance requirement for an inspection; the AI may misidentify, fail to identify or incorrectly classify issues, and false positives and false negatives are expected; results depend heavily on photo angle, lighting and resolution; the AI cannot detect issues outside the photo frame, behind surfaces, in concealed systems or in components not photographed; and you should not make purchase, sale, repair or renovation decisions based solely on photo analysis output.
6.2 Repair price estimates
The App provides estimated cost ranges for repairs identified through photo analysis, AI suggestions or inspection reports. These estimates are algorithmic approximations derived from public market data, historical averages and AI inference. They are not produced by a contractor, an estimator or any licensed professional, and they are not based on physical inspection of your property.
You acknowledge that estimates are rough, illustrative, algorithmic approximations, not quotes, bids, offers, contracts or representations of actual cost; estimates may be materially inaccurate in either direction; hidden, latent or concealed conditions can drastically change actual cost, sometimes by an order of magnitude; actual repair costs vary significantly by geography, contractor availability, materials, scope, accessibility, season, permitting and conditions discovered during repair; estimates are not suitable for budgeting, mortgage or financing decisions, insurance claims, real estate negotiation, purchase or sale decisions, court evidence or any other decision with financial, legal or contractual consequence; an estimate is not an offer to perform work at the estimated price by us or any third party; for any decision that depends on cost you must obtain multiple independent written quotes from licensed contractors who have physically assessed the specific work at the specific property; and we are not liable for any difference between an estimate and the actual price you pay any contractor, nor for any decision made in reliance on an estimate.
6.3 Trade directory and recommendations
The App lists third-party trade professionals (plumbers, electricians, roofers, HVAC technicians and others). When analysis identifies an issue, the App may suggest one or more trade categories or specific listings.
Marketplace nature; not an endorsement. The directory is informational only. Listings, ordering, ranking, badges, highlights and recommendations are produced by software and editorial choices we make and do not constitute a recommendation or endorsement of any particular trade; may include sponsored placements, paid features, paid prioritization, paid badges, referral arrangements and commercial relationships between us and the listed trade or its affiliates; may change at any time without notice; and are not a representation that any specific trade is the best, the cheapest, the safest, the most qualified, the closest or in any way superior to any trade not listed.
You acknowledge that listed trades are independent third parties, not our employees, agents, partners, joint venturers, representatives or affiliates, and we are not a party to any contract between you and a trade. A listing marked "Featured" is shown ahead of others and may be a paid placement. We choose trades for the directory from businesses with high ratings and a good reputation, and we may follow up with users after work is done; a trade we receive poor reports about may be removed. We do not check or confirm a trade's licence, insurance, bonding or background, and we do not supervise, employ, train, control, monitor or guarantee any listed trade or any work they perform. The fact that a trade appears in the directory is not a representation that they are currently licensed, insured, in good standing with any regulator, free of complaints or judgments, or qualified for any specific work. Any contract, transaction, payment, deposit, lien, warranty, dispute or claim relating to work performed, materials supplied or representations made by a listed trade is solely between you and that trade. We are not liable for the quality, timeliness, cost, safety, completeness, lawfulness, code-compliance, warranty, conduct or outcome of any work performed, materials supplied, advice given or representation made by a listed trade, nor for any property damage, personal injury, financial loss or other harm caused by a listed trade.
No warranty of trade availability or response. We do not guarantee the availability, response time, willingness to take on a job, pricing, geographic coverage or continued participation of any listed trade.
You are responsible for independently verifying the licensing, bonding, insurance, references, work history, complaint history and qualifications of any trade you engage before contracting with them, and for obtaining multiple independent written quotes. We strongly recommend checking the trade's standing with the relevant provincial regulator and confirming insurance with a current certificate from the insurer.
6.4 Appliance Age Finder
The Age Finder feature estimates the manufacture date of an appliance from a photo of its data plate. Age estimates are best-effort interpretations of serial-number patterns and may be wrong. The actual remaining useful life of an appliance depends on usage, maintenance, environment and installation, none of which the Age Finder can assess.
6.5 Inspection reports
The App may display a home inspection report prepared by your inspector and delivered through our inspection-reporting platform, or a report you upload yourself. A report is governed by the inspection agreement between you and the inspector who prepared it. Nothing in the App alters, replaces or supplements the report itself. We provide a display surface only; we are not the author of, and are not responsible for, the contents of any report. Our automated reading of a report can miss or misread details; the report itself is the record.
6.6 Johnni assistant (chat and voice)
Johnni is an AI assistant that answers questions about a home using the information in your Home Profile, your inspection report and general home-maintenance knowledge. You can type or speak to Johnni, and Johnni can reply in text or aloud.
You acknowledge that Johnni's answers are generated by AI and may be wrong, incomplete or out of date, including statements about the age, condition, remaining life, safety or cost of any part of a home; Johnni has not seen your home and works from records and from what you tell it, and does not know about changes that are not in its records; Johnni does not diagnose defects, confirm that something is safe, or replace an inspection, a repair estimate or advice from a licensed professional, so before you act on an answer that affects safety, cost or a purchase or sale, confirm it with a qualified professional; when you speak to Johnni, the microphone also picks up other voices and sounds near your device, which may be transcribed and answered as if they were your words, and you can use Mute or End to stop listening; Johnni can open screens in the App when you ask but does not buy, send a message or contact a trade on your behalf without a separate confirmation from you; and you must not use Johnni in an emergency (Section 5 applies).
You can report an answer you believe is wrong, unsafe or offensive with "Report this answer". We review reports, and we are not obliged to respond to each one.
The first time you sign in we ask for your permission to share what you send with our AI providers. Without it, Johnni's answers, tasks, tools and photo checks are not available; your inspection report, your profile and account deletion are. The Privacy Policy explains what is shared, how long conversation records are kept and how to withdraw permission.
6.7 Home Profile and maintenance plan
The Home Profile is a record of your home's components, built from your inspection report, from photos and details you add, and from general information about homes of a similar age and type. The maintenance plan suggests tasks, by month, based on that record.
You acknowledge that the Home Profile may contain errors or be incomplete, and you are responsible for checking details that matter to you and correcting them; suggested tasks and their timing are general guidance, not a complete list of the maintenance your home needs, and a task not being listed does not mean it is not needed; marking a task as done, or a photo check returning a good result, is a record for your own use and not confirmation by us that the work was done correctly or that the component is in good condition; you are responsible for maintaining your home and for following the manufacturer's instructions, your strata's rules and applicable codes, and some tasks involve risk, so do not attempt work you are not qualified to do safely; and repair-cost ranges shown with a task or a finding are examples, not quotes.
If you transfer a home to a new owner, the new owner receives the whole home's record, including every service event and photo check with the notes and photos you attached; parts of it cannot be held back. Your account name and contact fields are not transferred separately, and your tasks and conversations are not transferred. Notes and photos you transfer may contain personal information. If there is a note or photo you do not want passed on, ask us to remove it and wait until we confirm it has been removed before you create a handoff code. You confirm that you are entitled to share what is in the record. After a transfer, the record belongs to the new owner's account. A former owner may ask us to remove personal information in a note or photo they added; we confirm the request comes from the account that added it. We do not delete the new owner's record, or entries the new owner added, at a former owner's request.
6.8 Savings and partner offers
The App may show offers from third-party businesses ("Partners"), such as discounts on insurance, telecommunications or home services. Offers are made by the Partner, not by us; the Partner sets the terms, eligibility, price and availability, and may change or withdraw an offer at any time. Amounts shown in the App, including any total such as "up to" a dollar figure, are estimates of the most that could be saved if every offer were used; they are not a promise of savings. Any purchase or contract you make is between you and the Partner; we are not a party to it and are not responsible for the Partner's products, services or conduct. We may receive a fee or commission from a Partner when you take up an offer. When you open an offer, you leave the App, and the Partner's own terms and privacy policy apply.
7. No professional advice, no reliance, no fiduciary relationship
7.1 No professional advice
Nothing in the Services constitutes real-estate advice or representation; legal advice; engineering, structural, geotechnical or building-envelope advice; building-science or building-code interpretation; insurance advice or insurability determinations; financial, mortgage, investment, lending or appraisal advice; medical advice (for example regarding mould, asbestos, lead, radon or environmental hazards); pest-control advice; or any other regulated professional advice. You should consult appropriately licensed professionals before making decisions that affect your legal rights, financial position, health or safety.
7.2 Verify before you rely
Service output is information to help you decide; it is not a substitute for your own judgment or for a qualified professional. Before you rely on Service output for a decision that affects safety, a significant cost, or the purchase or sale of a property, verify it with a qualified professional. To the extent the law permits, we are not responsible for loss that results from relying on Service output without doing so. This Section does not limit our responsibility for our own negligence where the law does not allow that responsibility to be limited.
7.3 No fiduciary or agency relationship
Use of the Services does not create a fiduciary, agency, partnership, joint-venture, employer-employee, advisor-client or trust relationship between you and us. We owe no fiduciary duty in connection with the Services.
7.4 No real-estate transaction warranty
The Services are technology and information tools. They are not a substitute for due diligence in a real-estate transaction. We make no representation, warranty or guarantee, express or implied, about any property, listing, transaction, counterparty, agent, brokerage, lender, strata corporation or contractor referenced in or accessed through the Services. Nothing in the Services constitutes a recommendation to buy, sell, lease, finance, refinance or insure any property.
8. User Content
"User Content" means any photo, video, document, text, audio, location, contact information or other content you submit, upload, transmit or store through the Services, including photos uploaded for analysis, inspection reports you upload, notes, addresses and messages.
8.1 Ownership
You retain ownership of your User Content.
8.2 Licence to us
By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, process, copy, transmit, display and analyze the User Content to the extent necessary to provide the Services to you; operate, maintain, secure and improve the Services; improve the Services using information in de-identified or aggregated form, as described in our Privacy Policy (this licence does not permit us to use your identifiable content, including raw reports, photos or conversations, to train an AI model without your specific written consent); generate de-identified aggregate insights and statistics; and comply with legal obligations.
8.3 Your representations
You represent and warrant that you own the User Content or have all rights, permissions and consents necessary to submit it and grant the licence above; your User Content does not violate any law, contract, court order or third-party right (including privacy, publicity, intellectual property and confidentiality rights); and any inspection report you upload was lawfully obtained and you have the right to share it with us.
8.4 Removal
We may, but are not obligated to, remove, refuse to host or terminate access to any User Content that we reasonably believe violates these Terms or applicable law.
9. Acceptable use
9.1 Prohibited uses
You agree not to use the Services for any unlawful, fraudulent, harmful, harassing, deceptive, threatening or hateful purpose; use the Services to discriminate or to engage in conduct that violates the Canadian Human Rights Act, the BC Human Rights Code or equivalent law; attempt to reverse-engineer, decompile, scrape or extract code from the App or website except as expressly permitted by applicable law; use bots, scrapers or other automated means to access the Services; interfere with, disrupt, overload or attempt to gain unauthorized access to the Services, related infrastructure or any other user's account; misrepresent your identity, role or affiliation; use the Services to create a competing service, dataset or AI model, or to train any machine-learning model; resell, sublicense or commercially exploit the Services or content obtained from the Services without our prior written consent; remove, obscure or alter any proprietary notices in the Services; or use the Services in any way that could expose us to regulatory liability, including engaging in the practice of a regulated profession through the Services.
9.2 Prohibited User Content
You must not upload, submit or transmit any User Content that is illegal under Canadian law or the law of the place where you are located; contains defamatory, obscene, pornographic, sexually explicit, hateful or violent material; depicts or sexualizes minors in any way; is harassing, abusive, threatening or intended to bully another person; infringes any copyright, trademark, patent, trade-secret or other intellectual-property right; discloses confidential, personal, financial, medical or proprietary information of a third party without authorization (for example, photos of the inside of a home you do not own or have permission to photograph); contains malicious code; misrepresents the subject of a property or inspection; or falsely identifies another person or impersonates a professional, inspector, lawyer or regulator.
9.3 Moderation, removal and reporting
We may, at any time and in our sole discretion, review, remove, refuse to host, label or restrict access to any User Content we reasonably believe violates these Terms or applicable law, and may suspend or terminate the account responsible. We may also report illegal content to law enforcement or to a regulator.
To report content that violates these Terms, email hello@johnni.app with the subject line "Content Report", identifying the content and the basis for the report. We aim to respond within 5 business days. Reports about copyright are handled under Section 9.4.
9.4 Copyright notices and counter-notices
If you believe your copyright has been infringed by content available through the Services, send a written notice to hello@johnni.app with the subject "Copyright Notice", containing your name, mailing address, telephone number and email address; a description of the copyrighted work you claim has been infringed; a description and location (URL or in-App path) of the allegedly infringing material; a statement, made in good faith, that the use is not authorized by the copyright owner, its agent or the law; a statement, made under penalty of perjury or its Canadian equivalent, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner; and your electronic or physical signature.
Canada's Copyright Act uses a "notice and notice" regime. On receipt of a compliant notice, we will forward the notice to the user responsible for the content (where we can identify them) and retain records of the notice as required by law. We may also remove or restrict the content at our discretion. Repeated or fraudulent notices may result in account suspension or legal consequence under the Copyright Act. A user who has received a notice may submit a counter-notice to the same address.
10. Third-party services and links
The Services interoperate with or link to third-party services, including Apple, Google, Firebase, OpenAI, Anthropic, Google Cloud and our trade directory and savings partners. Your use of those services is governed by their respective terms and privacy policies. We are not responsible for third-party services. When you choose to share content (for example emailing a repair estimate), we are not responsible for what the recipient does with that content.
11. Referring inspectors and other third-party distributors
The Services may be shared, promoted, recommended, distributed or co-branded by home inspectors, real-estate agents, brokerages, contractors or other third parties (together, "Referring Parties"). A Referring Party may appear in the App as the person who shared the App with you, may have their branding displayed in your account, or may have provided you with a link or code to download the App.
You acknowledge and agree that Referring Parties are not the developers, operators, owners, hosts or providers of the Services, which are operated solely by us; Referring Parties do not control the operation, outputs, AI models, recommendations, estimates, trade listings, content, availability, accuracy, uptime, security or any other functionality of the Services; Referring Parties are not responsible for any AI-generated output, photo analysis, repair price estimate, trade recommendation, age-finder result or any other output of the Services, for any technical issue, defect, outage, error, omission, interruption, data loss or security incident affecting the Services, for any decision you make or refrain from making based on the Services, or for the acts or omissions of any other Referring Party, listed trade or counterparty; and your use of the Services does not create any partnership, joint venture, agency, fiduciary, employment or professional-advisory relationship between you and any Referring Party.
Limitation of Referring Party liability. To the maximum extent permitted by applicable law, no Referring Party will have any liability arising from or related to your use of the Services, the Services themselves or any Service output. Each Referring Party is an intended third-party beneficiary of this Section and Section 14 and may enforce these provisions directly.
Your own direct relationship. Nothing in this Section affects any direct contract you have with a Referring Party for services that party performs in their own name, such as a home-inspection agreement you sign with a specific inspector. Those direct relationships are governed by their own separate agreements.
12. Fees and usage limits
12.1 Johnni is free for homeowners. We may introduce optional paid features in the future; if we do, the price and what is included will be shown before you pay.
12.2 Usage limits. To protect the Services, we apply daily and monthly limits to some tools. When a limit is reached, the tool is unavailable until the limit starts again.
12.3 Refunds. Where a paid feature exists, refunds are governed by the policy for that feature. AI-generated outputs are generally non-refundable once delivered. Nothing in these Terms limits rights you have under consumer-protection law that cannot be waived.
13. Intellectual property
The Services, including all software, designs, text, graphics, logos, AI models, datasets, trademarks, trade dress and the "Johnni" brand, are owned by us or our licensors and protected by Canadian and international intellectual property laws. Nothing in these Terms transfers any right, title or interest in the Services to you, other than the limited licence to use the Services as expressly set out here.
"Johnni", the Johnni logo and related marks are our trademarks.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) No indirect damages. IN NO EVENT WILL WE, OUR DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) Liability cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES IS LIMITED TO THE GREATER OF (i) ONE HUNDRED CANADIAN DOLLARS (CAD $100), OR (ii) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
(c) Excluded risks. We are not liable for any decision you make, or refrain from making, based on AI output, repair estimates or trade recommendations; the acts, omissions, work, advice, conduct or representations of any third party, including listed trades, inspectors, partners or referrers, accessed through the Services; loss or damage caused by force majeure events (natural disasters, pandemics, government actions, network outages, third-party API outages and the like); or loss or damage caused by your breach of these Terms.
(d) Consumer rights. Nothing in these Terms limits any non-waivable consumer right under the Business Practices and Consumer Protection Act (BC), the Sale of Goods Act (BC), the Competition Act (Canada) or any other applicable consumer-protection law. Where such law applies, the limitations above apply to the maximum extent permitted by that law.
(e) Some jurisdictions. Some jurisdictions do not allow the exclusion or limitation of certain warranties or of liability for certain types of damage (such as personal injury caused by negligence, fraud or wilful misconduct). To the extent that any such law applies to you, the disclaimers and limitations in these Terms apply only to the maximum extent permitted by that law, and the remaining provisions remain in effect.
(f) Allocation of risk. You acknowledge that the fees (if any) charged for the Services reflect this allocation of risk and that, but for this limitation, the fees would be materially higher or the Services would not be offered.
15. Indemnification
You agree to indemnify us and our directors, officers, employees and contractors against claims made by third parties, and the reasonable costs of responding to them, to the extent those claims arise from User Content you submitted without the right to do so, including inspection reports you were not entitled to share; your infringement of another person's rights; your unlawful use of the Services; or your material breach of these Terms.
This Section does not apply to the extent a claim results from our own negligence, breach or wilful misconduct. It does not limit rights you have under consumer-protection law that cannot be waived. If a claim covered by this Section is made, we will tell you promptly. We may take over the defence at our own expense, in which case you agree to cooperate.
16. Termination and suspension
We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have breached these Terms, posed a risk to other Users or our systems, or used the Services in a manner that exposes us to legal liability.
You may stop using the Services at any time. Sections 5, 7, 8.2, 8.3, 11, 12, 13, 14, 15, 16, 17, 18 and 21 of these Terms survive termination.
17. Changes to the Terms
We may update these Terms from time to time. Material changes will be notified through the App, by email or on johnni.app. Continued use of the Services after the effective date of an updated version constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services.
18. Governing law and disputes
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in British Columbia, excluding conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.
The parties submit to the exclusive jurisdiction of the courts of British Columbia, with venue in Vancouver, B.C., except that we may bring an action for injunctive or other equitable relief in any court of competent jurisdiction.
Before commencing any formal proceeding, you agree to first attempt to resolve the dispute by sending written notice describing the dispute to hello@johnni.app and allowing thirty (30) days for good-faith resolution.
19. Apple App Store terms (if you obtained the App through Apple)
If you obtained the App through Apple's App Store, the following additional terms apply. You acknowledge that these Terms are concluded between you and us only, and not with Apple Inc. We, not Apple, are solely responsible for the App and its content.
- Scope of licence. The licence granted to you for the App is a non-transferable licence to use the App on any Apple-branded product that you own or control, as permitted by the Apple Media Services Terms and Conditions.
- Maintenance and support. We are solely responsible for any maintenance or support for the App. Apple has no obligation to provide maintenance or support.
- Warranty. We are solely responsible for any product warranties, express or implied by law, that are not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the App's purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims relating to the App are our responsibility.
- Product claims. We, not Apple, are responsible for addressing any claims relating to the App or your use of it, including product liability, regulatory claims and consumer protection claims.
- Intellectual property. In the event of a third-party intellectual-property claim about the App, we are solely responsible for investigation, defence, settlement and discharge.
- Legal compliance. You represent that you are not located in any country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-party terms. You must comply with applicable third-party terms (for example, your wireless data agreement) when using the App.
- Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
20. Google Play terms (if you obtained the App through Google Play)
If you obtained the App through Google Play, your installation and use of the App are also governed by the Google Play Terms of Service. To the extent of any inconsistency for matters specific to Google Play distribution, the Google Play Terms of Service prevail solely for those matters.
21. General
- Entire agreement. These Terms, our Privacy Policy and any other policy referenced in the Services together form the entire agreement between you and us relating to the Services.
- Severability. If any provision is held unenforceable, the remainder remains in effect.
- No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
- Assignment. You may not assign these Terms. We may assign these Terms to an affiliate or in connection with a corporate transaction.
- Notices. Notices to you may be delivered by email, in-App message or posting in the Services. Notices to us must be sent to hello@johnni.app.
- Electronic communications and consent. You consent to receive communications from us electronically, including by email, in-App message and push notification, and you agree that all notices, agreements, disclosures and other communications we provide to you electronically satisfy any legal requirement that they be in writing, in accordance with the Personal Information Protection and Electronic Documents Act (Canada) and the Electronic Transactions Act (BC). This Section is about how we deliver notices and records. It is not consent to promotional messages, which we send only as described in our Privacy Policy.
- Language. The parties have requested that these Terms be drafted in English. Les parties ont exigé que la présente entente soit rédigée en anglais.
Contact
Questions, complaints or notices under these Terms: hello@johnni.app
Johnni
